What We Offer
Staffing Built for
US Law Firms.
Three core services — each staffed by bilingual professionals from Colombia, trained to meet the exacting standards of the US legal industry.
Legal Intake Specialists
First impressions that convert.
Your intake process is the first touchpoint a potential client has with your firm. Our trained bilingual intake specialists ensure every call is handled with professionalism, empathy, and precision — capturing the information your attorneys need to evaluate and sign cases.
Ideal for: Personal injury, immigration, family law, criminal defense, and mass tort firms.
What's Included
- Inbound & outbound call handling in English and Spanish
- Lead qualification using your firm's criteria
- Detailed case intake forms and CRM data entry
- Appointment scheduling with attorneys
- After-hours and overflow coverage options
- Consistent follow-up with prospective clients
Expected Outcomes
Higher conversion
Qualified leads handled promptly, not lost to voicemail
Bilingual reach
Serve Spanish-speaking clients with native fluency
Consistent process
Every call follows your intake protocol exactly
Paralegal Support
Skilled legal work. Significant savings.
Our Colombia-based paralegals bring strong legal foundations and relevant experience to your firm — handling substantive legal work that keeps cases moving without the overhead of a full-time US employee.
Ideal for: Litigation firms, immigration practices, real estate law, and corporate legal departments.
What's Included
- Legal document drafting and review
- Case file organization and management
- Legal research and case law summaries
- Deadline and calendar management
- Discovery support and document production
- Client communication and status updates
Expected Outcomes
Up to 60% savings
vs. equivalent US-based paralegal compensation
Attorney leverage
Free your attorneys to focus on high-value work
Scalable capacity
Add support as caseload grows, without long-term risk
Customer Service Agents
Client communication, handled.
Client communication is one of the most common pain points in legal practice. Our bilingual customer service agents keep your clients informed, reduce inbound call volume, and protect your firm's reputation for responsiveness.
Ideal for: High-volume practices, personal injury firms, and any firm prioritizing client experience.
What's Included
- Ongoing client status updates and follow-ups
- Appointment confirmation and rescheduling
- Document collection and client portal support
- Billing inquiries and payment coordination
- Escalation routing to attorneys when needed
- Multi-channel support: phone, email, and chat
Expected Outcomes
Fewer interruptions
Attorneys spend less time on routine client calls
Higher satisfaction
Clients feel heard and informed throughout their case
Bilingual coverage
English and Spanish clients served with equal quality
Sama vs. US-Based Staffing
The same quality of work — at a fraction of the cost and overhead.
| Factor | Sama Consulting | US-Based Staff |
|---|---|---|
| Monthly cost (paralegal) | $1,600–$2,700 | $5,000–$7,500+ |
| Bilingual (EN/ES) | ✓ Native fluency | Varies — often limited |
| Time zone alignment | EST / CST overlap | Full overlap |
| Onboarding time | 1–2 weeks | 4–8 weeks |
| Benefits & overhead | None | Significant |
| Scalability | Add staff in days | Weeks to months |
| Legal industry training | ✓ US-focused | Varies |
Let's Find the Right Fit for Your Firm.
Schedule a free consultation and we'll walk you through which service — or combination of services — makes the most sense for your practice.